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1. When can I renew at a kiosk?

You can renew at a kiosk anytime – even after the renewal month and your one-month grace period have passed! (However, please note that, by law, a late fee of $25 per month and back ownership taxes will be assessed if you renew after your grace period has expired.)

2. What types of license plates can be renewed at a kiosk?

You can use a kiosk to renew a personal automobile, pickup truck, motorcycle, or coach and park model trailer. It will NOT renew a collector, commercial fleet, dealer, government or taxi/livery vehicle, tow truck, or any disabled veteran specialty license plates.

3. What if I need proof of emissions?

You can renew at a kiosk immediately after completing a gas emissions test. 

Please wait at least two (2) days after a diesel emissions test or after updating your auto insurance before renewing at a kiosk. This allows time for the machine to be updated electronically by testing facilities. The kiosk cannot accept paper proof. 

Your renewal postcard will indicate if you need proof of emissions.

4. What if I need proof of auto insurance?

Please wait 2-4 days after updating your auto insurance to renew at the kiosk. This allows time for your insurance to provide updated information to our statewide vehicle registration system. The kiosk cannot accept paper proof. Your renewal postcard will indicate if you need proof of insurance.

5. Will I pay a fee to use the kiosk?

You will pay a $3 service fee for every vehicle renewed at a kiosk, or $3.95 at kiosks inside King Soopers stores. This fee pays for the technology and is not assessed nor retained by Arapahoe County. In addition, there is a $0.50 convenience fee to pay by check, or 2.15% convenience fee to pay by credit or debit card. 

Note: Arapahoe County has temporarily waived the service fee and check fee through Dec. 31, 2018 for vehicles registered in our county. Our residents will not pay for these fees, but the waiver does not apply to residents from other counties. We have opted to temporarily cover these costs to help encourage our citizens to use the kiosks, at a time when motor vehicle transactions at our service counters are taking longer as a result of the new statewide motor vehicle system.

6. What is Colorado MVExpress?

Colorado MVExpress is a self-service kiosk that offers a fast and easy way to renew your vehicle registration. It is a blue and yellow machine with touch-screen technology that looks similar to an ATM machine. Simply scan the barcode on your renewal postcard, or type your license plate number and the last eight numbers of your Vehicle Identification Number on the touch-screen. The machine will accept your payment and print your registration and license plate tabs on the spot!

7. Who can use the kiosks?

You may use any kiosk in the state if your vehicle is registered in Arapahoe County or in another participating county. Please see a list of participating counties.

If you do not live in one of these counties, the kiosks are not available for your transaction. For information, please contact your county motor vehicle office. 

8. How does the kiosk work?

Simply scan the barcode on your vehicle registration renewal postcard or use the touch-screen to type in your license plate number. Follow the instructions to review your vehicle record, and pay taxes and fees. The machine will print your receipt, registration and tabs on the spot. Just grab your documents and go!

9. How can I pay?

Cash, check, credit or debit card are accepted at most locations. However, please note that cash is NOT accepted at the AAA and King Soopers kiosks. Only one method of payment is allowed per transaction.

10. Where are the kiosks located?

There are 20 kiosk locations in 12 Colorado counties. Only citizens of the following counties can renew their license plates at a kiosk, and may use any kiosk in the state : Arapahoe, Adams, Boulder, Broomfield, Douglas, El Paso, Fremont, Jefferson, La Plata, Larimer, Mesa and Weld. Find your nearest kiosk at www.arapahoegov.com/kiosk.

11. Can the kiosk do other transactions?

No, the kiosk will only process a license plate renewal. It cannot issue replacement tabs or change the name or address on your motor vehicle registration. We hope to expand the capabilities of the kiosks in the future. 

Please visit  www.arapahoegov.com/DMV for information on how to access these services at a motor vehicle office.

www.arapahoegov.com/DMV

12. Who do I contact with questions about my transaction?

Please call ITI Customer Care at 1-866-955-5258 with questions about your transaction at a kiosk.

13. Who do I contact with questions about my motor vehicle registration or license plate?

Arapahoe County residents may contact Arapahoe County Motor Vehicle at 303-795-4500 with questions about your vehicle registration. Our phones are answered Monday-Friday 7 a.m. - 4 p.m.

Residents of other counties should contact the motor vehicle office in your county with questions about your vehicle registration.