Telephone Services

The Arapahoe County Detention Facility will begin using GTL for video visitation and phone services on August 2, 2021. GTL provides advanced communications services through ConnectNetwork, which makes it easy to keep incarcerated loved ones connected with the people they need.  

Telephone Services

Incarcerated Phone Call Options

To receive a telephone call from an inmate, the options are: 

  • Prepaid: AdvancePay
  • Collect

 Ways to Create and Fund your Phone Account

The first step in staying connected and receiving phone calls from your loved one is creating a ConnectNetwork account. ConnectNetwork also offers several secure and convenient ways to fund phone calls. Families can establish one:  

For help setting up a ConnectNetwork account online, click here.

For more information about ConnectNetwork’s funding options here.  


Receiving Phone Calls

AdvancePay: ConnectNetwork’s AdvancePay prepaid calling works by placing money on your phone number so that when your incarcerated friend/family member calls you, the funds are deducted from the balance on your prepaid account. This is the fastest and most convenient way to connect with your loved one.  

For more information, click here. (Para español, haga clic aqui.)

What it Costs

Phone Rates

Local
International
$0.16 cents per minute
$0.60 cents per minute international 

24/7 Phone Support: (866) 230-7761

GTL’s GettingOut provides wireless tablets to incarcerated individuals at the Arapahoe County Sheriff’s Office Detention Facility to give your loved one additional ways to communicate with family and friends, as well as more access to education, vocational training, messaging, and multimedia content.