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Compensation Claim Process
The claim process can be overwhelming. These steps are an outline of a typical claim process. 

Step 1: Initial Appointment with VSO
  • Determine eligibility
  • Identify issues for claim
  • Prepare evidence checklist
  • Submit Intent to File (ITF) if necessary
Step 2: Gather Evidence
  • Order service records
  • Obtain private medical evidence
  • Confirm current diagnosis of disabilities
Step 3: Follow-up Appointment
  • Review evidence and prepare application
  • Discuss claims process with VSO
  • Submit Fully-Developed Claim (FDC)
Step 4: Veteran Notification
  • If notified by VA for additional information, call VSO promptly
  • If no notification from VA for additional information, wait for C&P exam notification
Step 5: Veteran C&P Appointments - VERY IMPORTANT, YOU MUST ATTEND
  • A Compensation and Pension (C&P) Examination is usually required to confirm diagnosis, provide nexus to service and evaluate severity of impairment
  • May be scheduled by a VA medical facility or VA-contracted medical provider (VES or QTC)
  • If you miss or cannot attend your appointment, please call VSO immediately
Step 6: Claim Adjudication
  • VA Rater considers C&P exam results and all other evidence to render a decision
Step 7: Veteran Receives Rating Decision
  • VA sends Rating Decision and Award Notification by mail
  • Contact VSO promptly to review Rating Decision (Note: this is a time-sensitive document)

Download the claim process chart for easy reference. 

Please contact the Arapahoe County Veterans Service Office for more information.

Contact Us
T.J. Westphal
County Veterans Service Officer

David Fry
Assistant County Veterans Service Officer

Veterans Service Office
1690 W. Littleton Blvd.
Suite 110
Littleton, CO 80120

 (General Inquiries)
Ph: 303-738-8045
Fx: 303-738-8031
TDD: 711

Please call for an appointment

Monday - Thursday
8 a.m. - 4:30 p.m.
8 a.m. - Noon